Choosing the Right EV Charging Partner: What to Look For

Why the Right EV Charging Partner Matters

Installing EV chargers is a commitment to your customers, employees, and brand. The right partner not only provides high-quality equipment but also offers expertise, support, and scalability as your needs grow. An experienced EV charging partner helps ensure:

• Smooth installation with minimal disruption to your business.
• Reliable maintenance and support to keep chargers operational.
• A seamless experience for EV drivers, enhancing your brand’s reputation.

Choosing a partner like Roam ensures that your charging solution is handled end-to-end, from planning and installation to marketing and maintenance, allowing you to focus on your business.

Key Factors to Consider When Choosing an EV Charging Partner

• Full-Service Installation and Maintenance
  Look for a partner who provides end-to-end service—from initial site assessment and installation to regular maintenance and repairs. A full-service partner will handle all technical aspects, allowing you to offer EV charging without the logistical headaches. Regular maintenance is essential to keep chargers functioning reliably, ensuring a positive experience for EV drivers.some text
  • What Roam Provides: Roam manages the entire installation process, conducts ongoing maintenance, and proactively monitors chargers to minimize downtime and ensure your infrastructure remains in peak condition.
• Scalable Solutions for Future Growth
  As EV adoption increases, your charging needs may expand as well. Choosing a partner with scalable solutions ensures that your infrastructure can grow as demand rises, saving you from costly retrofits later. Look for a partner who can plan for future growth, recommending hardware and electrical setups that accommodate additional chargers when needed.some text
  • What Roam Provides: Roam installs future-proofed infrastructure, making it easy to add more chargers without needing significant upgrades, enabling smooth scalability with minimal disruption.
• Flexible Funding Options
  The cost of installing EV charging stations can vary, so selecting a partner who offers flexible funding options can help align your investment with your financial goals. Common funding models include fully funded (with no upfront cost) and client funded (where the business owns the chargers). Flexible funding gives you control over expenses while providing options for revenue generation.some text
  • What Roam Provides: Roam offers both fully funded and client funded options. With fully funded, Roam covers all upfront costs and manages operations, while the client funded model allows you to control pricing and benefit from charging revenue.
• Data Insights and Usage Reporting
  A good EV charging partner will offer data analytics on charger usage, peak times, and revenue generated. These insights help you understand customer behavior and optimize your charging services. Usage reporting can also assist in strategic planning, indicating when and where additional chargers might be needed as demand grows.some text
  • What Roam Provides: Roam’s smart charging technology provides detailed data insights, helping you monitor usage trends, track customer behavior, and make informed decisions about expanding your EV charging infrastructure.
• Customer-Centric Charging Experience
  To attract EV drivers, the charging experience should be smooth, user-friendly, and reliable. Look for a partner that prioritizes the user experience, offering easy payment options, clear instructions, and responsive customer support to help drivers if issues arise.some text
  • What Roam Provides: Roam offers a seamless charging experience for drivers, with clear payment options, user-friendly instructions, and customer support to ensure a hassle-free experience.
• Marketing and Visibility Support
  A top-tier EV charging partner will also help drive awareness for your charging stations, listing them on EV driver apps and promoting them through various channels. Marketing support increases visibility, attracting more customers and maximizing charger usage. The right partner can also help with in-store or on-site promotional materials to increase awareness among current customers.some text
  • What Roam Provides: Roam promotes your charging stations on major EV apps, maps, and platforms, so EV drivers know where to find you. We can also support your internal marketing efforts, providing materials to help you promote your EV amenities.
• Commitment to Sustainability and Innovation
  Many businesses offer EV charging as part of a broader sustainability strategy. Choosing a partner who shares your commitment to sustainability and innovation aligns with your brand values and enhances your environmental impact. A partner invested in green energy solutions and low-impact infrastructure can elevate your sustainability profile.some text
  • What Roam Provides: Roam is dedicated to supporting sustainable, eco-friendly charging solutions and can help incorporate your EV chargers into your broader sustainability messaging to attract eco-conscious customers.
• Transparent Pricing and ROI Support
  A trustworthy EV charging partner should offer transparent pricing, clearly outlining installation, maintenance, and operational costs. They should also help you understand potential ROI, providing options to monetize the service if that’s a priority for your business.some text
  • What Roam Provides: Roam offers clear, upfront pricing and provides guidance on ROI potential, helping you maximize returns through strategic pricing, data insights, and additional revenue options.

Questions to Ask Potential EV Charging Partners

• Do you offer full-service support, including installation, maintenance, and monitoring?
• How do you ensure the scalability of your charging solutions as demand increases?
• What funding options are available, and what level of control would I have with each?
• Can you provide data insights on charger usage and customer behavior?
• How do you support the driver experience in terms of payment, ease of use, and customer support?
• What marketing support do you offer to help attract EV drivers to my location?
• How does your company support sustainability goals and green energy solutions?
• What is your pricing structure, and how do you help businesses understand and maximize ROI?

Choosing the right EV charging partner is crucial to providing a seamless, future-ready charging solution that meets your business’s needs. A full-service partner like Roam simplifies installation, supports scalability, and enhances the customer experience, ensuring your charging infrastructure is a valuable, long-term investment.

With Roam’s support, you gain a partner who not only installs and maintains your chargers but also actively promotes them and provides data-driven insights to optimize your ROI. The right EV charging partner allows you to focus on your core business while confidently offering a high-quality amenity that attracts and retains EV-driving customers, boosting both your brand and bottom line.