Frequently Asked Questions

Yes, the Roam app tracks the cost of your charging session in real-time so you can see exactly how much you’re spending.

‍

Yes, Roam is continually expanding its network to include more locations across the UK. Stay updated through the app for new station announcements.

‍

With a 99% uptime rate, Roam ensures that drivers have access to working chargers as often as possible. Our team works round-the-clock to maintain station performance.

‍

Yes, we offer subscription plans for frequent users, which include discounted charging rates and other benefits. Check the app to become a Roam member.

‍

You can pay using the Roam app, a contactless card, or mobile payment systems like Apple Pay and Google Pay.

‍

Roam chargers are compatible with most electric vehicles, including those using Type 2 and CCS connectors. Always check your EV's charging port type.

‍

Charging time varies depending on your vehicle and the charger type. Rapid chargers can charge an EV up to 80% in as little as 30 minutes, while fast chargers take longer.

‍

We offer both fast and rapid chargers. Fast chargers are ideal for longer charging sessions, while rapid chargers can give you a quicker top-up in under an hour.

‍

Open the Roam app, and use the map feature to find nearby charging stations. You can filter by charger type and even see real-time charger availability.

‍

The Roam app is available for download on both iOS and Android platforms. Simply search for "Roam EV Charging" in the App Store or Google Play and install it.

‍

Roam provides a tailored consultation where we assess your business needs and offer solutions for EV charger installation. Our experts will walk you through the options available.

We conduct an on-site survey to evaluate your infrastructure and determine the best placement for chargers. This ensures a smooth installation with minimal disruption to your operations.

We offer a range of fast and rapid chargers, tailored to suit your site’s needs and expected usage patterns. Our team will recommend the best option based on your business type.

Installation time depends on the size and complexity of the project, but most installations are completed within a few days. We aim to minimize downtime and disruption to your business.

Yes, Roam offers scalable solutions, allowing you to easily expand your EV charging capacity as demand grows, without major disruption to your site.

We offer fully funded and client-funded models. With fully funded, Roam covers the cost of installation and maintenance, while client-funded allows you to purchase the infrastructure outright.

Under the fully funded option, Roam covers the full cost of installation and maintenance. In return, your business provides the space and access for the chargers, while benefiting from an EV charging solution at no upfront cost.

Maintenance and servicing are included in Roam’s fully funded option. For client-funded models, we offer a range of maintenance packages to suit your needs.

Yes, by setting competitive charging fees, your business can generate revenue from users of your EV chargers. Roam provides insights to help you optimize pricing.

Yes, there are various government grants and incentives available to support businesses installing EV chargers. Roam can help you identify and apply for relevant funding opportunities. Contact us to discuss your options.